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Are you experiencing abuse and need help or support? Call our 24 Hour Crisis Line 1 (866) 223-7775


Come work with us and make a difference!

  1. Women's Shelter Support Worker - full time and casual positions

  2. Child & Youth Program Assistant

  3. Family Support Worker - Indigenous Mental Wellness 

  4. Family Support Worker - Transitional Housing 

  5. After-school leaders (Junior and Senior, Yellowknife)


1. Women's Shelter Support Worker - 1 full time and casual positions 

Crisis Support Workers provides supportive crisis intervention, case management and support, advocacy, and community referrals to current shelter residents and women who call on the crisis line. Additional duties include offering life skills assistance to residents and helping with day-to-day operations of the shelter. One full-time position available, as well as casual on-call positions. 


Candidate Duties/Requirements: 

  •   Have an awareness of family violence issues facing women in the north                            

  •   Maintain confidentiality 

  •   Have a non-judgmental attitude 

  •   Good listening and problem-solving skills 

  •   Be caring, empathetic, and compassionate 

  •   Be able to assert clear professional and personal boundaries                                                          

  •   Good oral and written communication skills 

  •   Show integrity and tact in dealing with people 

  •   Vulnerable Sector Check 

  •   First Aid-CPR (C), up to date immunizations, including Hep B  and TB 

  •   Work well in a team environment  

  •   Have flexibility in meeting shift work requirements 


Salary is dependent on experience and position.


Interested candidates for either of these positions can submit their resume and cover letter to: Alison McAteer House Manager: 


Please clearly indicate what position you are applying for in your cover letter. We thank all applicants for their interest, but only those selected will be contacted for an interview.  


2. Child & Youth Program Assistant 

The Child and Youth Program Assistant supports the Family and Youth Team Lead in operation of the programs within the Child and Youth Department. Program includes Project Child Recovery/Dudes Club, Y Space and Girls Empowerment Program. This individual will help plan, organizes and runs

groups for at risk children or those who witness abuse to assist children with issues and developmental milestones.

This is a full time position working hours 10:00 a.m. - 6:00 p.m. Some occasional weekend or evening work required dependent on programming. 


Apply to with resume and cover letter. 




3. Family Support Worker, Indigenous Mental Wellness

The Family Support Worker, Indigenous Mental Wellness, provides support and coordinates services to current and potential transitional housing clients and families including intake of new admissions and discharge of housing units and collaborates with First Nations. Inuit, governments, agencies/organizations and community partners to improve the coordination and access to YWCA NWT programs and services. A main focus of this role is to identify and improve access to Indigenous or mental wellness services, supports and link clients with existing servicesprovide comprehensive client centred, culturally appropriate mental wellness services in the community, to provide programs and services and workshops which promote wellness, increase community awareness using traditional teachings to promote healing.

Download full job description

  • A certificate in Social Work or Health (equivalencies considered )

  • Knowledge of Indigenous peoples of Canada, residential school, sixties scoop, colonization, TRC and have an understanding of the recommendations of the Truth and Reconciliation Commission of Canada

  • Experience working with families facing conditions of risk (mental health issues, substance abuse, familyviolence, trauma, low-income, food/housing insecurity).

  • Current First Aid/CPR certification.

  • Other skills/knowledge as outlined in the Job Description

Apply with cover letter and resume to Director of Housing at




4. Family Support Worker, Transitional Housing 

The Transitional Housing Support Worker provides support and coordinated services to current and potential transitional housing clients and families including intake of new admissions and discharge from housing units. The support worker completes case management assessment and develops plans for intervention that address housing needs and supports families to achieve housing stability, assists clients to obtain suitable housing, access community resources, recreational activities and other supports to help them attain independent living, supports clients with developing personal goals, life skills and safety plans to help maintain them maintain living independently and provides crisis support and services within a trauma-informed practice approach.

Download full job description​​

Skills & Knowledge: 

  • Diploma in Social Work or Human Services (or equivalent) with at least one year experience

  • Experience related to case management and life skills experience related to abuse, effective intervention experience with individuals and family related to violence and/or addiction/mental health.

  • Knowledge of income assistance services and child protection procedures and Advanced knowledge of the signs of violence and abuse at an early age and effective interventions.

  • Current First Aid/CPR certification.

  • Other skills/knowledge as outlined in the Job Description

Apply with cover letter and resume to Director of Housing at


​5. Junior & Senior After-school leaders (Yellowknife)

YWCA NWT has openings for part-time Junior & Senior Leaders with the Afterschool childcare program operating at Yellowknife schools. The after-school program is for children ages 4-10 years old.  Staff provide a wide variety of exciting indoor and outdoor activities to keep children engaged and entertained. A Junior leader position is an excellent opportunity for high school students looking to gain work experience and job skills. Minimum age to apply is 16 years old. Senior leaders are responsible for supervision of junior leaders. 

Hours of work 3:00pm – 6:00 pm, Monday to Friday, excluding stat holidays. Additional time required on professional development days, early dismissals and March break. 


Under the direction of the Afterschool Coordinator, organize appropriate games, crafts and activities for children 

Required to work flexible hours throughout the school year on professional development days. 

Applicants must be able to support children effectively, participate fully as a team member, have good communication skills and be reliable and responsible.

1+ years’ childcare experience and knowledge of child development would be an asset.  

Clear criminal records check 

Anyone 18 or over also require a vulnerable sector check, a standard First Aid course with AED, and current immunization record with the Hep B series, up-to date tetanus and a TB test.


Hiring is ongoing. Send resumes to  

ICM Family Suppor
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