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Finance and Administration Assistant (Yellowknife)

After-school Program Coordinator (Yellowknife)

Tenant Relations Officer, Casual (Yellowknife)

Bridging Shelter Worker, Sutherland House, Full Time (Fort Smith)

Casual Shelter worker, Sutherland House (Fort Smith)

Casual and Part-time Shelter workers, Alison McAteer House (Yellowknife)

After-school leaders (Junior and Senior, Yellowknife)

Finance and Administration Assistant

The Administrative Assistant will be required to perform a variety of clerical, general financial and administrative tasks. Additional responsibilities include standard bookkeeping, taking minutes during meetings and scheduling appointments for senior management. The Administrative Assistant will be working from various site locations. Other duties, relevant to the position, shall be assigned as required.


  • Makes bank deposits and performs other standard bookkeeping tasks

  • Prepares payment processes, issues and post receipts

  • Performs data entry, record keeping and filing tasks including confidential employee and departmental files

  • Processing incoming and outgoing mail, records, distributes and delivers packages and mail

  • Answers phone, provides information and directs calls

  • Copies, scans, organizes, and prepares reports for meetings, and other correspondence

  • Performs other tasks as assigned by the Supervisor

Skills, Knowledge and Abilities:

  • Excellent interpersonal skills

  • Excellent written and oral communication skills

  • Good record keeping skills

  • Good keyboarding skills

  • Proficient in Microsoft Office Suite 

  • Knowledge of administrative and clerical procedures

  • Sound ability to deal with public on phone and in person

  • Ability to maintain confidential information

  • Attention to detail and accuracy 


Qualification and Experience:

  • High school diploma or equivalent 

  • Administrative training required

  • 1 year of office and bookkeeping experience



Must have a clear criminal record check 

Salary: $56,179, plus Includes extended health benefits, vacation and pension plan.


Hours of work are 9am-5pm weekdays, with some flexibility. Location: Yellowknife, NWT. Must have own transportation (will reimburse for mileage).

Submit resume and references to:

After-school Care Program Coordinator

Under the direction of the afterschool program manager, the incumbent is responsible for organizing, planning, implementing and maintaining the very successful and ever growing, YWCA NWT after School Programs located in both the Public District 1 and Catholic District 2 schools. They must be knowledgeable in staff management and supervision, program activity design and implementation, have a good understanding of the health and safety requirements set out and inspected by our Education, Culture and Employment consultants and must be able to abide by the vision for a non-profit organization, in regards to maintaining the programs budget limitations.


The Coordinator must be able to work with limited supervision, manage and direct their own time and schedules to fit both office, client and program requirements and must be able to work with various levels of administration and community partners.


This is a full-time permanent position working 8-hour days Mondays to Fridays (10am-6pm).



  • Manages and leads all aspects of implementation of all the YWCA NWT afterschool sites

  • Provides oversight of all afterschool staff and volunteers, including but not limited to: recruitment, screening, hiring, training and supervision

  • Leads or co-facilitates monthly check-in meetings with staff

  • Meets with school administrators and staff to discuss program related issues

  • Serves as the main information source and point of contact for program participants and their families

  • Review, complete and submit attendance report and other documentation to ECE as required

  • Oversee budget for programming and authorize purchases through approved process

  • Reports program information to funders and other stakeholders

  • Implements Behavioral Strategies and provides support to the staff when having to discuss issues with the parents

  • Role model, encourage and assist children and staff to practice self-help skills daily


This is a full-time position working 8-hour shifts Monday-Friday starting ASAP. The salary for this position starts at $68,006 annually. YWCA NWT offers benefits to all its full-time employees (pension, health/dental and LTD). 

Please apply by sending a cover letter and resume by e-mail to; Hawa Dumbuya-Sesay, Executive Director

Casual Tenant Relations Officer (Yellowknife)

The Tenant Relations Officer is responsible for ensuring the safety and security of women and children residing in Lynn’s Place Second Stage Housing facility. 




The Tenant Relations Officer is located at Lynn’s Place Second Stage Housing facility in Yellowknife, Northwest Territories and reports to the Manager of the facility or to the Director in her absence. The incumbent is responsible for ensuring the security of Lynn’s Place, responding to on-site emergencies, and to requests for assistance from residents with a variety of crises. 



  • Ensures the health, safety and security of clients residing in Lynn’s Place

    • Calls RCMP, fire or ambulance for emergencies or if backup is required on site

    • Maintains First Aid status and provides first aid

    • Acts as Fire Steward in case of a fire and assists tenants to evacuate

    • Is available after business hours for contact by RCMP, child protection and other emergency personnel

    • Conducts patrols of the building and the grounds

    • Responds to emergency maintenance issues and notifies on call staff if repairs are urgently required

    • Keeps common areas and emergency exits clear of debris

    • Ensures that access doors are properly locked

    • Monitors building entries to ensure that only tenants and their guests have building access

    • Monitors and operates the security camera system

    • Assists tenants who are locked out

  • Manages tenant relations

    • Treats everyone in a polite and respectful manner 

    • Responds to requests for assistance in crises

    • Responds to excessive noise complaints in order to control disruptions to other tenants and the community

    • Ability to be diplomatic and non-judgmental in emotional and sensitive situations

    • Attends meetings regarding tenant concerns

    • Attempts to de-escalate situations before they become crises

    • Uses a trauma informed approach with tenants

    • Maintains confidentiality and avoids discussions in open areas

    • Ability to de-escalate crises and maintain boundaries in stressful situations


  • Administration

    • Attends meetings of Lynn’s Place staff

    • Communicates issues and concerns for joint problem solving of tenant issues

    • Prepares shift and incident reports and client specific information in client files

    • Performs other tasks as assigned by supervisor




  • Good record keeping skills

  • Good oral and written communication skills

  • Basic computer skills

  • Excellent attention to detail

  • Sound decision making skills

  • Training in non-violent crisis intervention

  • Ability to respond effectively in crisis situations and maintain boundaries

  • Ability to work independently with minimal direct supervision



Typically, the above qualifications would be attained by:

Some education in social sciences or a related field and some experience working with families, homelessness or addictions issues.


Criminal records check, current First Aid/CPR certification and Immunization & TB screening records required. 


Start date ASAP. Apply to Hawa Dumbuya-Sesay at

Bridging Shift Worker, Sutherland House (Fort Smith)


This position provides coverage as needed at the Sutherland House shelter for women in Fort Smith, facilitates afternoon and evening group and individual support sessions for women experiencing spousal violence and for children who have witnessed family violence.   It provides life skills instruction to help women and children cope with the emotional, social, psychological, and practical safety issues arising from family violence. This position also provides leadership for public events such as Take Back the Night and Family Violence Awareness Week.  This position offers positive social responses to clients, within a trauma-informed practice approach.  Standard hours are 11 am-7 pm with some flexibility to cover a shift when other staff are absent, Monday to Friday.



Qualifications and Experience

  • Current First Aid and CPR certification and clear criminal records check

  • Experience working with women and children experiencing family violence

  • Experience with providing advocacy for clients 

  • Understanding of domestic violence as a personal and social issue

  • Understanding of positive social responses and trauma informed service delivery

  • Ability to work a shift that bridges day and evening hours


Skills and Knowledge

  • Ability to remain calm, respectful and firm in stressful situations

  • Maintain appropriate professional and personal boundaries

  • Good interpersonal skills

  • Demonstrated ability to work independently and as part of a team

  • Creative problem solving skills

  • Knowledge of community resources

  • Knowledge of family violence research and programming

  • Knowledge of and ability to work with persons of varying cultural backgrounds

  • Good record keeping skills

  • Ability to implement planned activities and sessions

  • Good observational skills

  • Good judgment and decision making skills

  • Must have access to personal vehicle 


This is a permanent, full-time position with benefits/pension plan offered. $28.80/hourly.



Start date ASAP. Apply to Hawa Dumbuya-Sesay at

Casual Shelter Worker, Sutherland House (Fort Smith)

Sutherland House is seeking a casual support worker at the shelter in Fort Smith, NWT. 


Candidate requirements:  

  • Maintain client and shelter confidentiality, safety, and security 

  • Be caring, empathetic, and compassionate 

  • Be able to assert clear professional boundaries 

  • Understand the dynamics of family violence 

  • Have awareness of barriers women face 

  • Be conscious of the impacts of violence on children who witness abuse 

  • Knowledge of community resources 

  • Advocate for client-identified needs

  • Good oral and written communications skills

  • Work well in a team environment

  • Integrity and tact in dealing with clients in vulnerable situations

  • Experience in supporting women and children experiencing family violence is beneficial


Interested candidates can submit their resume and cover letter to: 

Shelter Manager
P.O. Box 879 Fort Smith, NT. X0E 0P0 Phone (867)872-5925 / Fax (867)872-3398 


Casual/Part-time Shelter Workers (Yellowknife)

YWCA NWT is hiring casual and part-time Crisis Support Workers at Alison McAteer House (Yellowknife) and casual Crisis Support Workers at Sutherland House (Fort Smith). The part-time position must be available to work every second weekend. Shelter workers provide supportive crisis intervention, case management and support, advocacy, and community referrals to current and potential residents of the Alison McAteer House family violence shelter in Yellowknife, NT. Additional duties include offering life skills assistance to residents and helping with day-to-day operations of the shelter.


Experience and Qualifications:

  • Have an awareness of family violence issues facing women in the north

  • Experience working with women and women with children who have experienced family violence

  • Maintain confidentiality

  • A non-judgmental attitude

  • Good listening and problem-solving skills

  • Caring, empathetic, and compassionate

  • Able to assert clear professional and personal boundaries

  • Good oral and written communication skills

  • Show integrity and tact in dealing with people

  • Vulnerable Sector Check

  • First Aid-CPR (C), up to date immunizations, including Hep B and TB

  • Work well in a team environment

  • Have flexibility in meeting shift work requirements

Interested candidates can submit their resume and cover letter in one document to:



Open until suitable candidates are found. 

Junior & Senior After-school leaders (Yellowknife)

YWCA NWT has openings for part-time Junior & Senior Leaders with the Afterschool childcare program operating at Yellowknife schools. The after-school program is for children ages 4-10 years old.  Staff provide a wide variety of exciting indoor and outdoor activities to keep children engaged and entertained. A Junior leader position is an excellent opportunity for high school students looking to gain work experience and job skills. Minimum age to apply is 16 years old. Senior leaders are responsible for supervision of junior leaders. 

Hours of work 3:00pm – 6:00 pm, Monday to Friday, excluding stat holidays. Additional time required on professional development days, early dismissals and March break. 


  • Under the direction of the Afterschool Coordinator, organize appropriate games, crafts and activities for children 

  • Required to work flexible hours throughout the school year on professional development days. 

  • Applicants must be able to support children effectively, participate fully as a team member, have good communication skills and be reliable and responsible.

  • 1+ years’ childcare experience and knowledge of child development would be an asset.  

  • Clear criminal records check 

  • Anyone 18 or over also require a vulnerable sector check, a standard First Aid course with AED, and current immunization record with the Hep B series, up-to date tetanus and a TB test.


Hiring is ongoing. Send resumes to