Come work with us and make a difference!

Available positions

  1. Director, Child & Youth Programs 

  2. Director, Violence Against Women & Shelter Support Services

  3. Tenant Relations Officer - Casual, Lynn's Place

  4. Casual Crisis Support Worker, Alison McAteer House

  5. Expressions of Interest: Northern Shelter Training Analysis & Training Plan Development

  6. After-School Leaders 

1. Director, Child & Youth Programs

The YWCA NWT is hiring a Director of Child and Youth Programs for a 1-year term starting October 2020. This experienced individual will lead and manage our range of high-quality child and youth services. This is a full time (40 hours/week) position. YWCA NWT is a large, multi-service non-profit charity operating in the Northwest Territories.  

YWCA’s Child and Youth Programs include:

  • 340 licensed spaces of After School child care within the schools

  • GirlSpace programming to support girls with safe space to discuss issues of relevance in their lives 

  • Dudes Club programming to support boys to develop skills to navigate social roles and masculinity issues

  • Child Recovery programs to support children who witness abuse in the home 

  • Yellowknife Family Centre, a play-based, parent-child support program with a toy lending library


This position is a part of the YWCA NWT senior management team and is responsible for the operation of the YWCA’s children and youth programming. This includes: licensed after school child care in schools, the Family Centre, GirlSpace, Dudes Club and Child Recovery.  The director manages all aspects of programming from program design and staffing models to hiring and supervising program coordinators, maintaining licensing of child care spaces, orienting and training program staff, providing direct and indirect supervision of staff, producing reports for funding bodies, liaising with parents, child protection, ECE, and other agencies, maintaining financial records to assist in administering accounts receivable, and budgeting for the department.  


Salary range: Starting at $83,385, dependent on qualifications and experience.


Download full job description and responsibilities


Submit resumes to: 

Hawa Dumbuya-Sesay

Executive Director, YWCA NWT


2. Director, Violence Against Women (VAW) Shelter & Support Services 

The YWCA NWT is a large, multi-service non-profit charity operating in the Northwest Territories.  YWCA’s VAW Shelters and Support Services provides safe shelter, outreach and support services to women with or without children who are experiencing intimate partner violence or other forms of crises that impact their ability to reside safely in the community. We are seeking an experienced individual to lead and manage our high-quality women’s support services in this northern environment.


This is a full-time permanent position with a salary range of $85,000-$96,000 per annum.  The YWCA NWT offers a competitive benefit package, a pension plan and a flexible, pleasant work environment.



Reporting to the Executive Director, and as a member of the YWCA senior management team, this position is accountable for managing two residential shelters with 20 beds and support services as well as planning and organizing capacity building training for five VAW shelters in the NWT.  The Director is responsible for programming standards, financial management, community collaboration, advocacy and research initiatives, government relations and staff management of 20 full-time, part-time and casual staff.  Two on-site program managers report to this position.



This position requires a social work or mental health background, with direct experience in residential support services, and a minimum of five years supervisory and budgeting experience. A demonstrated commitment to the rights of women and children and to a collaborative/cooperative management style as well as a desire to continue developing high quality support programs is preferred. 


If you are excited by the possibility of increasing northern women’s safety and well-being, please send your cover letter and resume merged into one document to: 

Hawa Dumbuya-Sesay, Executive Director, YWCA NWT


3. Casual Tenant Relations Officer, Lynn's Place 

The Tenant Relations Officer is responsible for ensuring the safety and security of women and children residing in Lynn's Place Second Stage Housing Facility. 



The Tenant Relations Officer is located at Lynn’s Place Second Stage Housing facility in Yellowknife, Northwest Territories and reports to the Manager of the facility or to the Director in her absence. The incumbent is responsible for ensuring the security of Lynn’s Place, responding to on-site emergencies, and to requests for assistance from residents with a variety of crises. 


1. Ensures the health, safety and security of clients residing in Lynn’s Place

  • Calls RCMP, fire or ambulance for emergencies or if backup is required on site

  • Maintains First Aid status and provides first aid

  • Acts as Fire Steward in case of a fire and assists tenants to evacuate

  • Is available after business hours for contact by RCMP, child protection and other emergency personnel

  • Conducts patrols of the building and the grounds

  • Responds to emergency maintenance issues and notifies on call staff if repairs are urgently required

  • Keeps common areas and emergency exits clear of debris

  • Ensures that access doors are properly locked

  • Monitors building entries to ensure that only tenants and their guests have building access

  • Monitors and operates the security camera system

  • Assists tenants who are locked out

2. Manages tenant relations

  • Treats everyone in a polite and respectful manner 

  • Responds to requests for assistance in crises

  • Responds to excessive noise complaints in order to control disruptions to other tenants and the community

  • Ability to be diplomatic and non-judgmental in emotional and sensitive situations

  • Attends meetings regarding tenant concerns

  • Attempts to de-escalate situations before they become crises

  • Uses a trauma informed approach with tenants

  • Maintains confidentiality and avoids discussions in open areas

  • Ability to de-escalate crises and maintain boundaries in stressful situations

 3. Administration

  • Attends meetings of Lynn’s Place staff

  • Communicates issues and concerns for joint problem solving of tenant issues

  • Prepares shift and incident reports and client specific information in client files

  • Performs other tasks as assigned by supervisor


Download full job description. 

Start date ASAP. Apply to Hawa Dumbuya-Sesay at ed@ywcanwt.ca

4. Crisis Support Worker (Casual) Alison McAteer House 

The Crisis Support Worker provides supportive crisis intervention, case management and support, advocacy, and community referral to current and potential residents of the Alison McAteer House family violence shelter. Additional duties include offering life skills assistance to residents, and helping with day-to-day operations of the shelter, located in Yellowknife, NT.


Experience & Qualifications: 

  •   Have an awareness of family violence issues facing women in the north                           

  •   Maintain confidentiality

  •   A non-judgmental attitude

  •   Good listening and problem-solving skills

  •   Be caring, empathetic, and compassionate

  •   Be able to assert clear professional and personal boundaries                                                         

  •   Good oral and written communication skills

  •   Show integrity and tact in dealing with people

  •   Vulnerable Sector Check 

  •   First Aid-CPR (C), up to date immunizations, including Hep B and TB

  •   Work well in a team environment  

  •   Have flexibility in meeting shift work requirements


Interested candidates can submit their resume and cover letter in one document to:

Alison McAteer House Manager 

Email: amhsupervisor@ywcanwt.ca

5. Expressions of Interest: Northern Shelter Training Analysis & Training Plan Development

Download Expression of Interest Document 

On behalf of Women’s Shelters across Canada’s Three Northern Territories


Scope of Work 

  1. To identify existing training modules for staff working in shelters that assist women and children facing gender-based violence

  2. To review the underlying analyses specific training is based upon

  3. To identify gaps in existing training resources for northern shelter workers with specific emphasis on the northern context and the needs of Indigenous women

  4. To work with a northern shelter advisory group to address gaps in training

  5. To recommend modes of delivery of training materials that are accessible to all shelter staff in the territories

  6. To develop a training plan, complete with training modules and method of delivery for shelter staff in the territories


Qualified proponents will have experience working on projects relating to gender based violence, strong critical reasoning skill and the ability to work independently, as well as the following essential qualifications:

  • Ability to work with online resources such as web portals, and other digital programs such as email, word processing software and other tools;

  • An understanding of the operations of gender-based violence shelters in the territories and challenges they face;

  • Knowledge of Response Based Practice and Trauma Informed Care an asset. 


Expressions of Interest must contain: 

  • Team members, including background and relevant experience

  • Project proposal, outlining project approach 

  • Previous work experience

  • Estimate of hours of work

  • Inclusive cost to fulfill Scope of Work 

  • 3 references 


This project is anticipated to take 15 to 18 months.

Please submit Expressions of Interest by email to Lyda Fuller at lyda@ywcanwt.ca.

6. Senior, Junior and Casual After-School leaders

YWCA NWT has openings for part-time Junior, Senior Leaders and casual child care leaders with the after-school childcare program operating at Yellowknife schools. The after-school program is for children ages 3-10 years old.  Staff provide a wide variety of exciting indoor and outdoor activities to keep children engaged and entertained.


Hours of work 3:00pm – 6:00 pm, Monday to Friday, excluding stat holidays. Additional time required on professional development days, early dismissals and March break. For casual position, staff must be ages 16+. 

  • Under the direction of the Afterschool Coordinator, organize appropriate games, crafts and activities for children 

  • Required to work flexible hours throughout the school year on professional development days. 

  • Applicants must be able to support children effectively, participate fully as a team member, have good communication skills and be reliable and responsible.

  • 1+ years’ childcare experience and knowledge of child development would be an asset.  

  • Clear criminal records check 

  • Anyone 18 or over also require a vulnerable sector check, a standard First Aid course with AED, and current immunization record with the Hep B series, up-to date tetanus and a TB test.

  • Anyone 16 or over requires a standard First Aid Course with AED, and current immunization record.

Hourly wage is $25 for senior and $17 for junior leaders. 


Hiring is ongoing. Send resumes to childrenservices@ywcannwt.ca. 


24 Hour Crisis Line 1 (866) 223-7775 

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